Gifts & Gear for Triathletes by Triathletes
Customer Care
For general questions:8am-6pm EST paul@athlete3.com
For questions about your order or if you need help with an order:8am-6pm EST kelly@athlete3.com
Privacy Policy
athleteł Protects Your Privacy
We respect the privacy of our customers. This Privacy Policy is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the products, services and features we provide to our customers, athleteł will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice, and we will post any revision on this Web site. We encourage you to review our Privacy Policy periodically. When you do business with us or use our Web site, you accept this Privacy Policy.
Personal Information
Personal information is information about a specific person, including the person's name, address, telephone number, email address, information about the person's activities and purchases. Personal information may also include sensitive information, such as your credit card number. We WILL NOT give out or sell your information!
The Information We Gather
When you shop with athleteł, and whenever you purchase products from, become a registered shopper, we collect and store your personal and transactional information in our customer database. This information is generally used to process your transactions, respond to your requests and, if you are a member, calculate your member points. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.
Secure Shopping and Personal Information
We understand that many consumers are concerned about Internet security. athleteł employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. We want you to be able to shop online at athleteł with complete confidence. If for any reason you feel uncomfortable shopping with us online, call us and order by phone: 919-244-4540 9am – 6pm, EST, Monday-Friday.
Privacy Policy Changes
This Privacy Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to previously collected information as permitted by law. If our information practices change in the future, we will notify you by posting the changes on our Web site.
Returns
Full refund on merchandise (not used, worn or altered, with tags) within 30 days of purchase. After 30 days a store credit will be issued in the form of a gift certificate. Customer is responsible for return shipping. Any damaged products should be reported to athlete3 within 2 days of receiving your package.
Exchanges
Exchanges are accepted within 30 days of purchase on merchandise (not used, worn, or altered). Please understand that sometimes the item you would like to receive may no longer be available. If this is the case, we will contact you to discuss other options.
Sale Items
Please note, there are no returns or exchanges on sale items.
Shipping
athleteł ships using USPS. Products will be shipped within 48 hours in most cases. Special orders, such as china, can take anywhere from 5-14 days and will be drop shipped. You will be notified if any products are back ordered.
International Orders
Additional charges will be added in order to ship anywhere in the world.
Overnight Shipping
If you want an order sent to you overnight, please call athleteł by 2pm EST to make this request. Overnight orders are shipped via method of choice.
Terms of Use
Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification.
Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of Athlete3, LLC. All trademarks used or referred to in this website are the property of their respective owners.
Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of Athlete3, LLC or any third party. This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of Athlete3, LLC, except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.
The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Athlete3, LLC. No judgment or warranty is made with respect to such other services or sites and Athlete3, LLC takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this tie, is at your own risk.
This site and its contents are provided “as is” and Athlete3, LLC makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. Athlete3, LLC expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event will Athlete3, LLC be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.
Athlete3, LLC maintains this site in North Carolina, USA and you agree that these terms of use and legal action or proceeding relating to this site shall be governed by the laws of the State of North Carolina without reference to its choice of law rules. If you attempt to bring any legal proceedings against Athlete3, LLC you specifically acknowledge that Athlete3, LLC is free to choose the jurisdiction of our preference as to where such action against us may be held.
You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.
